Industry

Luxury & Lifestyle

Location

India

Window

2019 — 2021

Titan Watches

.

A ROAS of 6 on a heritage luxury brand.

Role

Associate Group Head, Interactive Avenues (IPG)

Disciplines

Performance Media · E-commerce · Strategy

Engagement

2019 — 2021

Industry

Luxury & Lifestyle

Summary

Re-engineered the e-commerce performance system for Titan — a remarketing-led framework that converted at six times spend, without compromising the brand.

Results

6 ×

Return on ad spend across e-commerce campaigns.

+

Novel growth channels integrated into the mix.

0

Compromises on the heritage brand voice.

24 mo

Of compounding performance gains.

The brief

A heritage brand with a beautiful product, a luxury voice, and a flat e-commerce curve. The previous performance model leaked spend on top-funnel audiences that never converted.

The work

A remarketing-led growth framework that efficiently converted return audiences. Novel growth channels — new programmatic supply, influencer-led performance — tested and integrated where the math worked.

The outcome

A ROAS of 6, sustained over the engagement. The brand stayed itself; the performance got better.

“The dashboard we built in week three is the one the team still runs the business on.”

— Engagement debrief, Titan Watches

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